Blog.

From leadership styles to corporate culture, the rise of startups and the ubiquity of social media, the last 20 years has radically shifted the professional landscape. Those who embrace the new uncertainties thrive, while those who ignore them fall further behind. We’re exploring all elements of the new world of work, and sharing them here.

Here’s How to Help Participants Achieve Guaranteed Momentum
by Chris Taylor

If you’ve been a leadership development consultant, coach, or facilitator for a while, you may very well be able to recognize the moment that realization sparks within your participants.  It’s an “aha!” moment that we sometimes call the “facilitator high.” Participants’ eyes might light up, they might even physically lean forward, but they’ve definitely reached […]

The Importance of Relevance in Habit Change
by Chris Taylor

Leadership development consultants crave habit technology. There’s a growing movement around habit tools of all sorts—from habit trackers and stackers, to habit applications, to behavior change tools. This makes sense. Leadership development consultants are eager to help participants establish new habits after the session. But consider this: is what you’re really searching for simply a […]

What’s In It For Me?: The Value of Why For Participants When it Comes to Habit Change
by Chris Taylor

At Actionable we have analyzed 1000s of commitments – defined as a learner’s habit or new behavior they would like to implement as outlined in Actionable’s Habit Builder framework. This analysis reveals many things, chief among them: the importance of relevance.  Relevance in this context is learners having a strong “why” behind their commitment, or, […]

The Art (and Science) of Intelligent Commitments for Succesful Behavior Change
by Chris Taylor

80% of NewYear’s resolutions “fail” by mid-February1.  Reasons for their failure include anything from lack of clarity to over-ambition when setting the goal.  This leads to the question: what makes a good habit commitment?  You probably wonder this same thing when helping participants create action plans coming out of your learning interventions. How can you […]

Why Audience Ownership Matters in Learning Application
by Chris Taylor

Here is the million-dollar question that every consultant wants to know the answer to: “How can I get my participants to take action on the things I’m teaching them?” In answering this for ourselves, it’s important to remember that you can lead a horse to water, but you can’t make it drink. Similarly, you can […]

How to Maximize Post-Session Engagement
by Chris Taylor

Joel Bennett is the king of participant engagement. Sure, he’s a great facilitator.  Joel’s funny, knowledgeable, and passionate about his work. But Joel’s magic is what happens after he delivers a training session. As he told me in a recent conversation, “If the session ends at 3pm, the work starts at 3:01.  Because the training […]

How to Scale Beyond Your Time
by Chris Taylor

Let’s talk about scaling beyond your time: the holy grail of consulting and training firms. First, we need to address some of the invisible pitfalls where many of us get stuck. At Actionable, we’ve developed a model called the Insight-Action Flywheel to analyze onsite engagement. Using this four-point model, we help consultants look at the […]

You’re Not Charging Enough
by Chris Taylor

You’re not charging enough for your consulting services. At Actionable, we can say this to you with an exceptionally high degree of confidence. How can we know this? We’ve worked with thousands of consultants over the last fifteen years, and we know what folks are charging. If you are a sole practitioner or part of […]

The Anchor Metric – What is the C-Suite’s Ultimate End Game?
by Chris Taylor

As a course facilitator or consultant, if you want longevity in what you deliver,  you need a strategy for elevating your clients’ perception of you beyond “content provider.”  How?  By knowing the C-Suite’s desired outcome, or, what we’ll call your anchor metric.  The goal is to know what the leadership team cares about, and asking […]

Have Clients Prioritize Your Programs By Asking This Question
by Chris Taylor

Here’s a question that consultants get a lot:  “Can you build a leadership program for us?”  And on the flip side, here’s a question that consultants don’t usually ask in return:  “Why?” While you absolutely need to know the answer to your client’s “why,” asking the question curtly can seem uncouth.  So instead, consultants tend […]