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Are Squeaky Hippos Impacting Your Program? Here’s How to Address Them.
by Chris Taylor

Are your programs suffering from Squeaky Hippos? Let’s find out. First of all, you’re likely wondering what a Squeaky Hippo is. It’s a combination of a squeaky wheel and the highest paid person’s opinion.  The challenge with most training programs – and corporate development programs in general – is that all feedback and evidence that […]

Career Conversations in Complex Times
by Ronni Hendel-Giller

A couple of years ago I was introduced to the distinction between complex and complicated—one of the most useful and liberating distinctions I have ever learned. In a nutshell, complicated is predictable and knowable, even if there are a lot of steps, whereas complex is unknowable in advance. Embracing complexity allows us to let go […]

Orchestrating Sustainable Innovation: Lessons for Leaders from the World of Music
by Andrea Zintz, Megan Mitchell and Marilyn Blocker

Innovation is a juggling act for most leaders, as they have to balance operational excellence with responding to mandates to explore new territory.

The Perils of Employee Appreciation Day
by Dionne England

I have observed that for some managers, Employee Appreciation Day is the beginning, middle, and end of their employee appreciation strategy.

Do You Truly Value Your Employees?
by Dionne England

If employees believe they are no more than a number to the organization, then they treat the organization primarily as a means to an income.

Put Away Your Cape: Why Leader as Hero Doesn’t Work
by Shawn Shepheard

Let go of the idea of leader as hero, and model the kind of behavior you want to see from your team—you’ll all be happier, healthier, and more productive.

The Habit of Curiosity
by Ronni Hendel-Giller

Curiosity is both an attribute of high-performing teams and a personal habit. We are born with it—and we need to cultivate it.

Great Leaders Sleep Well — Why Rest is Critical For Success
by Ronni Hendel-Giller

Why are so many of us not getting enough sleep? And why do we not only ignore sleep as a health issue but often reward exhaustion?

The 7 Traits of Great Bosses
by Dionne England

Great bosses who are honest and transparent give their team permission to do the same, which fosters an environment of candor and camaraderie.

Become a Better Leader—The Power of Coaching
by Shawn Shepheard

Whether you hire a coach or not, there is benefit to a coaching mindset. Embracing coaching principles can help make your future bigger than your past.

Meaningful Moments: Why Leaders Should Focus on Experience Design
by Ronni Hendel-Giller

The most powerful moments at work combine pride and connection, and are often the smallest and least difficult to engineer. They are moments of recognition.

Leaders and Culture: The Polarity of Being and Doing
by Ronni Hendel-Giller

Our ability to manage the polarity of being and doing can be the difference between managing complexity—and leading adaptive change—and failing to do so.

Vertical Development for Leaders
by Ronni Hendel-Giller

We can grow our capacity to see ourselves clearly, to appreciate multiple perspectives, and to become authors of our own lives through vertical development.

Leading from the Summit: The Inner Work of Effective Leaders
by John Carruthers

This article presents leaders with two aspects of inner work they should not neglect. It starts by examining purpose, and then moves to mind-body harmony.

Leader Self-Reflection — The Importance of Looking Inward
by Catherine Harrison

My conclusion is that it is often the leaders themselves who need the repair job, and who could most benefit from self-reflection.

Inspire Innovative Thinking — Get Creative to Get Results
by Shawn Shepheard

Use these approaches to inspire innovative thinking with your team, and to stay ahead of the rapid shifts occurring in the business landscape.

Being Human — Why Robots Can’t Create Business Success
by Mark LeBusque

In my book Being Human, I challenge the notion that technical competence and a Robotic approach to Human Management still has a place in a Humanistic world.

Develop “Soft Skills” to Create Agile, Collaborative Teams
by Sara Saddington

We believe strongly that there is lots of work leaders can do in rethinking how to develop the agile, collaborative teams their business needs.

How Leaders Can Create Healthy, Resilient Teams
by Sara Saddington

If your team is struggling with engagement, try one of these techniques to encourage a healthy work environment.

How to Be More Present With your Team
by Alyssa Burkus

You must develop a presence with your team first—truly being present on a day-to-day basis to understand them and their needs, and work with them to deliver high levels of performance.

The Power of Promises to Increase Accountability
by Ronni Hendel-Giller

What seems like a lack of accountability is a lack of clarity. Clarity is established largely through language—and most of us are quite imprecise in our language.

Stop Being A Horrible, Soul Crushing Manager
by Sara Saddington

From my front-line vantage point, here is my advice for team leaders to avoid being horrible. Even after following this advice, you’ll likely still have a long way to go.

Ask the Experts — Advice for New Leaders Infographic
by Cristina Melnik

We asked the consultants in our Actionable Conversations LinkedIn Community for advice they would give to someone taking on a leadership role for the first time, and here’s what they had to say…

3 Podcasts For Effective Team Leadership in 2017
by Sara Saddington

As your team gears up for a productive new year, take the time to think about the best way to support them. Here are three of our favorite recent episodes of The 21st Century Workplace for helping team leaders improve engagement and culture.

The Power of a Pause
by Ronni Hendel-Giller

Listening intently and with full presence enables a leader to fully understand, to make sense of what is around them, and move forward with wisdom.

Take Time for Thinking
by Sara Saddington

Innovative, agile thinking is a critical element that managers want from their teams, and for good reason. When teams are aligned and thinking at a high-level, magic can happen.

Communication Issue? Look to Your Culture
by Sara Saddington

Effective communication strategies are crucial, but I’d also urge you to think deeply about what effective communication looks like for your team. Every group will have different ideas and goals.

Improve Team Performance, One Conversation at a Time
by Sara Saddington

By necessity, great teams don’t gloss over difference, or assume that each team member brings the same experience. Exciting insights can come from fresh eyes and diverse perspectives.

Being Careful to Distinguish Fact from Opinion
by Ronni Hendel-Giller

When we make statements, they are primarily either assertions or assessments. Assertions can be proven to be true or false. Assessments are not absolutely true or false, but are a contextual or relative statement—or an opinion.

Focus on Learning and Development to Retain your Millennial Workforce
by Alyssa Burkus

Given that millennials will make up 50% of the workforce by 2020, it’s no surprise that organizations are making millennial retention a priority.

What to Read to Become More Adaptable
by Sara Saddington

These three summaries will give you the framework you need to create a learning, creative culture in your organization, and build an engaged team that is capable of navigating new challenges.

Ask Why at Least Three Times: Better Employee Engagement in One Conversation
by Sara Saddington

To avoid complacency and create engaged employees, it is crucial to step back and examine the purpose and processes (the why and the how) that inform outcomes.

Leadership for Complex Times
by Ronni Hendel-Giller

When we talk about complex, there is more than one solution or maybe none at all. How are we going to grow? Stay innovative? Maintain an engaged workforce? These questions require complex solutions.

The Coaching Mindset: Webinar Replay
by Sara Saddington

This webinar talks about how adopting a Coaching Mindset will help you work less hard and achieve more impact.

Hot Topics in Books: Building Engaging Cultures
by Andy Budgell

Building a strong workplace culture with engaged employees is crucial for success. We have curated a list of great reads to get you started.